Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us when using FitPlate, including:
- Personal details (age, gender, height, weight)
- Health and fitness goals
- Dietary preferences and restrictions
- Activity level and lifestyle information
- Email address for account management and communication
- Payment information (processed securely by third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Generate personalized meal plans and nutrition recommendations
- Calculate your daily caloric and macronutrient needs
- Provide customer support and respond to your inquiries
- Process payments and manage your account
- Improve our services and develop new features
- Send important updates about our services (with your consent)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties.
We may share your information only in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With service providers who assist us in operating our platform (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure payment processing through certified providers
5. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and fulfill the purposes outlined in this privacy policy. You may request deletion of your account and associated data at any time.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for data processing at any time
7. Cookies and Tracking
We use essential cookies to provide basic functionality of our service. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our service may integrate with third-party services for payment processing and essential functionality. These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hi.fitplate@gmail.com
Response Time: We aim to respond within 48 hours